• Operation of the numerical control software
• LCD display,touch screen, size:  17", 19“,21.5" 22"
• Automatically print queue tickets when touching the touch screen
• Allows printing of multiple tickets and the number of tickets per service can be different
• The number of keys (services) is designed as required (standard is 8 or 16 or 32 or 48 or 64 touch buttons).
• Beep sound when customer touches ticket key
• The signal light is on when the customer touches the ticket pick-up button.
• Use high speed thermal printer, low cost thermal paper, automatic cutter, no paper jam.
• Allows formatting and changing of printed ticket content while the system is running.
• Print logo, service name, expected counter number on queue ticket
• Print multiple languages: Vietnamese, English, French or any language
• Using high speed thermal printer, low cost thermal paper 75-80mm wide, automatic cutter, no paper jam
• Allows printing one or more tickets for a given order number.
• Use software to install services, the number of installed services is unlimited
• Allows to get Priority (VIP) number 
• TCP/IP communication (Modern secure communication).
• Use AC 220V power source
• Integrated customer call speaker on LCD TV
• Cold steel base; painted white and blue(Color can Customized)
• Wireless touch screen digital generator

Printer:

Paper size 80mm, speed 250mm/s, automatic paper cutting, out of paper signal light and beep, allows to adjust and print according to customer's sample, configuration allows to print logo, supports Vietnamese font

• The standard includes 4 display areas: queue ticket number, counter number; Advertising and propaganda video;Company logo and promotional running text 
• Displays next called number, number currently served.
• High brightness
• Title can be adjusted
• Allows displaying promotional video clips
• Allows the option to hide/show these display areas
• Allows to select the number of ticket lines and counters to match the number of transaction counters in the system.
• Customized according to customer requirements.

• Display by matrix led
• 8 Digits*4 Rows LED matrix, 
• Display the number of the 4 most recent transactions using dot matrix LED; Serial number (04 numbers), counter number (02 numbers), arrow indicating direction(directions: Right).
• Size of each point: 5mm. 
• RS485 communication
• Power supply: 220V
• Case: Aluminum

LED matrix display board:

• Display the serving queue number, flashing
• Ability to display text when needed in English or Vietnamese with accents
• Has a notification feature to attract attention when switching to a new transaction
• RS485 communication
• Power supply: 12V, 2A
• Dimensions: 233 x 91 x 30mm (Length x Height x Width)
• Box: White molded plastic, with trademark identification of the Intellectual Property Office or black powder-coated iron box.

• 2-line LCD display shows device connection status: ”Connect”, ”Disconnect”
• Show the number of customers waiting, the number of queues being called.
• Has the function of calling any number
• Includes 21 keys, fully integrated with function keys and number keys, functions:

+ Call the next customer;

+ Transfer customers to another counter/service.

+ Recall The Number 

• Allow login per user.
• Allows viewing of number of customers served, number of customers waiting.
• RS485 standard
• 5V Power

Callpad software installed on computer

• Show the number of customers waiting, the number of queues being called.
• Has the function of transferring services, calling any number…

+ Call the next customer

+ Call back a customer  

+ Recall the number;

+ Transfer customers to another counter/service.

• Allow per-user login.
• Allows viewing of number of customers served, number of customers waiting.
• Allow system login/logout. Declare temporary suspension of work.